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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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Black Friday Event.

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BMW O% APR Offers

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Delivery Mileage BMW

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BMW Test Drive Event

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BMW X1 1.9% APR Offer

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A Fleet of Benefits.

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BMW Motability.

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£2000 Scrappage Allowance.

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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We want your BMW.

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BMW 118d Sport Limited Offer.

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One Car. One Fixed Monthly Service Cost.

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BMW i Electric Experience 19 – 21 May.

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Delivery Mileage BMW.

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New Head of Business.

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New BMW 5 Series M Performance Accessories Offer.

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Easter Opening Hours.

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Delivery Mileage BMW X3.

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7 Seater BMW 2 Series Gran Tourer Offer.

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New BMW 5 Series.

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BMW 7 Series £499 0% APR.

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Careers.

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BMW Individual Colours

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10% off Winter Tyres.

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Pride of the Isle Awards.

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BMW i3 Service Inclusive

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Beat the VED changes.

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BMW xDrive Offers.

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Seasonal Offer with BMW M Umbrella.

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Technicians Wanted.

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BMW Technology Event.

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BMW Winter Wheels & Tyres.

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Immediate Delivery BMW.

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BMW 5 Series - £319 per month.

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Your New 66 Plate.

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BMW 2 Series Gran Tourer Competition.

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BMW i3 – Your invitation.

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Sales Executives – Stratstone Doncaster BMW

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BMW GB Classic Car Relay

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Summer in your new BMW?

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xDrive Offers.

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Leading the charge at Doncaster Dome

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2 Series Gran Tourer Easter Winner

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The new 16 Plate

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Book a Technology Experience.

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Marcus Hallam

Head of Business
  • Years in the company

Laura Gleadle

Customer Service Leader
  • Years in the company

Gernell Singh

New Car Sales Leader
  • Years in the company

Jamie Lovatt

Used Car Sales Leader
  • Years in the company

Nick Keane

Used Car Preparation Leader
  • Years in the company

Jamie Charlton

Service Leader
  • Years in the company

Justin Preece

Parts Leader
  • Years in the company

Mike Dawkins

Financial Controller
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Dean was really friendly and easy to deal with! He kept me updated on the progress of my car and it was ready when I asked for it to be

Service

First class service. All the work done was agreed in advance. The service rep kept me up to date.

Service

All work carried out fully explained up front and reiterated on completion.

Service

Very well looked after. Good knowledge of vehicle. Car ready when told it would be. Good valet

Service

Following a puncture a new Tyre was fitted while I waited without any problems.

Service

Because of the information given by the video is very informative

Service

Left keys at reception without waiting

Service

As per one, only issue was that I was told that the car would be washed & vac’d, but it returned without either.

Service

A very polite and friendly service. You are always made welcome from start to finish and offered a drink while you wait.

Service

Always a pleasure to come to the showroom, excellent customer service from drop off to collection.

Service

Checked items I hadn't noticed and did a thorough service check

Service

Came in for recall but was treated to a car check and free valet.

Service

Very smooth

Service

Owing to a communication error my vehicle did not require a service but this did not stop the staff undertaking a safety check and cleaning my vehicle

Service

Quick reasonable prices and great service

Service

Nothing too much trouble. Very friendly and professional staff, easy to arrange a courtesy car. Cannot fault this firm in any way.

Service

Greated with a smile early in the morning from the girl on the desk taking my particulars. Showed me to the loan car, again very cheerful. Excellent all the way through.

Service

My service was done and ready to collect at time stated

Service

Came in for new disc's and pads all round, and a great deal offered to have them fitted. Also MOT done at same time. Service department rang me to tell me car was ready. Perfect...

Service

Job was completed successfully. I was given a courtesy car in the interim. Great staff and brilliant manager.

Service

A seamless experience where everyone from the receptionist onwards knows what they are doing and strive to provide excellent customer satisfaction. It is professional.

Service

Efficient, knowledgeable and friendly staff

Service

no problems-everything done as stated

Service

All good.

Service

Jamie Charlton and Angela's care to ensure customer is priority

Service

Super star

Service

On time and no problems, no fuss.

Service

Because I was completely satisfied

Service

BMW always provide an excellent service at Doncaster branch. Helpful staff always a coffee offered when waiting. Car is always cleaned following service

Service

Product and customer sat

Service

things went well just a slight hick-up with mot

Service

Very satisfied. Always leave 100% happy.

Service

Jenifer assisted me for my end of warranty service and was a great help. Went beyond normal service and could not do enough to help

Service

All went smoothly

Service

Staff are busy but they still manage to be attentive and welcoming, nothing is too much trouble.

Service

Car arrived back cleaned

Service

Quick and efficient

Service

See above.

Service

From the first phone call to book my visit for the check on my car the greeting on arrival .A loan car ready and waiting for me .and upon returning to pick up my car the young lady dealing with me was helpful and cheerful First class service

Service

Work completed as quoted, wash and valet could have been better.

Service

As always your service departments complete the work to a high standard and your staff are polite, courteous and efficient.

Service

Nice people

Service

Thourough service inspection, video inspection

Service

Car picked up on time, serviced and returned after being washed. Thank you.

Service

The service was carried out on time , at the agreed price and everything went well.

Service

As above

Service

as previous good service

Service

did the work on time without fuss

Service

Work carried out on time.

Service

As Above Nothing To Much Trouble

Sales

Despite early difficulties with finding the correct difficult, Elliott and Mike sorted the issues, made a lot of effort to sort me a vehicle and I couldn’t ask for more.

Sales

Great customer service.

Sales

In addition to my answer above, I was kept regularly updated as to the progress of my new car and the collection process was very well handled and a memorable experience.

Sales

I was very satisfied with stratstones Doncaster. Both Graham and his sales manager are both lovely people who try to make the whole expereince a pleasure. They do this by treating you as a valid customer and a friend.

Sales

Kept up to date and full demonstration given,excellent.

Sales

Graham was fantastic and have recommended him to friends. Not over enthused by the lack of communication from Elliot though still waiting for my out stand finance to be paid off 19days in and out of pocket £188.20 because of this.

Sales

The attention given to me as a customer was second to none

Sales

Salesman was brilliant not pushy just helpful finding the right car for me

Sales

Totally satisfied , i wasn't given any unrealistic collection dates & collected the car a little earlier then expected.The car's features were explained to me by the salesman ( some of which i didn't know)

Sales

Difficult early communications... Less satisfied than my previous dealership experience

Sales
We are sorry that you did not receive the level of communication that you rightly expect to receive. Please be assured that your feedback is greatly appreciated and it has been addressed with the team.

car was delayed two days due to tech. problem .courtesy car was fine but when I finally took delivery of my car I was not feeling very well !

Sales

The Bmw centre was has usual very good with the exception of not having the new car ready before the end of the old finance agreement even though the new car had been on order for months and has lead Bmw finance asking for extra payments.

Sales

Graham vine was superb

Sales

Its everything a family car should be economical great to drive and looks good.

Sales

Have purchased BMW cars from same dealer for over 20 years

Sales

As I have stated above, from day one through to handover day I was treated very well, I was made to feel comfortable by everyone from the receptionist to everyone throughout the Centre.

Sales

Kept me up to date with everything and car was delivered and picked up within a week of purchase. You

Sales

Comments as above

Sales

Perfect service from everyone

Sales

Same answer as above

Sales

Excellent customer service

Sales

several people were dealing with my account as one of the team was leaving, however they handled the situation very well, and the lead sales executive was excellent.

Sales

Restored my faith back in car salesmen after a horrific experience with another dealership (not BMW)

Sales

Our salesman Graham Vine was a breath of fresh air, helped us all through to collection.