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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW X2 Introductory Offer.

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BMW M140i Shadow Edition Offer

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The BMW X Series with 0% APR.

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April Offers.

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Motability- £249 Advance.

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We Want Your BMW.

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Doncaster Knights Season Tickets

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Delivery Mileage/Ex-Demonstrator.

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Women in Automotive.

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BMW M Performance Accessories.

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The BMW 7 Series.

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0% Aftersales Finance.

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Job Vacancies.

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£2000 Scrappage Allowance.

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The new BMW i3.

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A Fleet of Benefits.

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Current Offers.

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BMW i8 Roadster

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One Car. One Fixed Monthly Service Cost.

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BMW Winter Wheels & Tyres.

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We’ve Lowered Brake Servicing Prices.

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Impress with the new BMW Shadow Edition

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New Head of Business.

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New BMW 5 Series.

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BMW Individual Colours.

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Pride of the Isle Awards.

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Technicians Wanted.

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BMW GB Classic Car Relay.

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Leading the charge at Doncaster Dome.

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2 Series Gran Tourer Easter Winner.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Marcus Hallam

Head of Business

Marc Potter

New Car Sales Leader

Jamie Lovatt

Used Car Sales Leader

Nick Keane

Used Car Preparation Leader

Laura Gleadle

Handover Specialist

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Winter check carried out promptly, video available to view. Made comfortable with hot drink while waiting, car returned with full report and cleaned.

Service

Very professional service

Service

Effiency .

Service

I would have liked to have been offered a courtesy car foc.

Service

No problems occurred apart from being a little later to collect than told at first.

Service

Your always looked after

Service

Very good levels of customer care. Information sharing is great. No surprises as they keep you in the know as works progress.

Service

Excellent service

Service

Only because the after service valet of my car was of poor quality.

Service

All work carried out to high standard and well within time quoted.

Service

My experience at Stratstone Doncaster is always pleasurable and extremely proffesional. Special thanks to Chloe Jackson in service who always goes the extra mile to make our visit a pleasure.

Service

As I said above,everything A1

Service

They explained everything which was going to happen. Followed through. Gave me updates when not in store. Went over and above and even delivered my car back to me Wonderful service and would recommend using them.

Service

Efficient and customer focussed

Service

great service

Service

Very nice people and efficient

Service

Can’t fault the front desk for the service I received.

Service

The sales guy that dealt with me through booking in to arranging hire car through the work I wanted doing did a great job. He listened to me and was always available when I called and was my single point of contact throughout which was good.

Service

My wait appointment was for 1400 hrs. But one hour later the car was still waiting to have an MOT. I always believed that an MOT had to be carried out at the appointed time. Consequently I did not leave until 1640.

Service

Was well looked after, unfortunate that the car was kept overnight which was a slight inconvenience

Service

Good friendly staff great customer service

Service

Service took place in sub-zero temperatures,I was told the window washers didn't work and was quoted £122 for the repair. I pointed out that it was probably due to them being frozen, they worked perfectly afterwards. I don't expect that from BMW.

Service

Show room was freezing, and lacked TLC, framed picture leading into toilets had the glass broken...

Service

Solved an ongoing electrical issue extremely effectively

Service

The problem was not resolved completely. The fault is a known issue across certain models but the case is apparently in mitigation so the sensor could not be swapped. I found the explanation rather vague and not what I would expect from BMW.

Service

See above - service staff very helpfull

Service

Everything as it should be from an appointment being made to collection of the car. Jennifer and Angela made the process very simple.

Service

As Above

Service

my car was fixed promptly and I was kept well up to date with any problems. The centre is a lovely place to visit and great showroom. The staff are very friendly and polite.

Service

I dealt with Dean at Doncaster branch very professional, nothing too much trouble.

Service

the service was completed as requested

Service

As stated above, excellent communication, service and delivery of the car vale ted and cleaned.

Service

No problems with this dealership so far, all seem friendly and helpful.

Service

Sorted my issue very quickly - no problems.

Service

good service by the service team as usual.

Service

The booking in and pick up was very smooth and well handled

Service

Professional attitude and attention to customer

Service

Very helpful staff, all needs satisfied.

Service

Car was given a safety check over and the oil and filter were changed. I was somewhat surprised that the following day the windscreen was fluid level alarm was activated, surely something as basic as washer level top up should have been included.

Service

Great service and I was looked after... it just took a while to change 1 tyre.Almost 2 hours.

Service

not happy with the fact that poor design has cost me money. Windscreen washers blocking and they say it is because I haven't used BMW fluid. I have been driving for 32 years and I have never had this problem with any other car I have owned.

Service

Work done on time, to budget, helpful lift to & from dealership

Service

nothing was too much trouble for them any questions i had they always answered

Service

I only had my summer tyres replaced with winter ones! (2.1/2 months ago....) But the local Stratstone staff are excellent, especially if I can book services localy without going through to the general/nationwide call centre.

Service

Jennifer Campion, ensured that I was kept informed on a regular basis as to progress of the work on the car which took a week to put right. She arranged for a member of staff to take me home and also arranged for BMW financial assistance re repair.

Service

Very professional and courteous staff who kept me updated throughout each stage of my car being in. Always professional and friendly and service provided is of a high standard.

Service

I don't believe in perfect. But it was near perfect.

Service

Everything done as expected with no fuss.

Service

Everything was done to a good standard

Service

Always made welcome , pleasant receptionists

Sales

Always been completely happy with Stratstone, which is more than I can say for other BMW dealerships in my area

Sales

Sales team on the day were very good

Sales

Showroom coffee is top notch and the staff are friendly and helpful

Sales

excellent service

Sales

My salesman Graham was always very helpful and patient with any questions I may have, and made the process as easy and clear as possible.

Sales

We were treated extremely well by everyone at Stratmore especially by Graham, who looked after us through the paperwork after a test drive.

Sales

Change over was a most pleasant experience, salesman very efficient and made us feel welcome. A far better experience than our previous Ford Cmax.

Sales

The actual lead up to collecting the vehicle was text book the only fly in the ointment was the 3 way communication between Motability, RSA (insurance) and Stratstone in dealing with the transfer of a personalised plate.

Sales

Visit to showroom always welcoming and offered a drink on arrival

Sales

I cannot think of anything more that they could have done, thanks to Michael Hart, David Griffiths & Elliot Gale at Stratstone Doncaster

Sales

Excellent professional and knowledgeable service from Graham Vine, very flexible and a pleasure to do business with.

Sales

loved the collection of the car it was great how they covered it up

Sales

Great customer service from reception greeting to end of car delivery and follow up calls.

Sales

The process was easy, hassle free and every consideration was given to me. It was a pleasurable experience.

Sales

Great service. Kept informed from start to finish. Made the buying process very easy.

Sales

The salesman was a pleasure to deal with

Sales

Completely satisfied because there were really no negative issues to speak of or complain about.

Sales

great sales guy Dan, but the handover was far too long is was painful