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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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May Offers.

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A Fleet of Benefits.

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The BMW X Series with 0% APR.

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BMW M140i Shadow Edition Offer

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BMW X2 Introductory Offer.

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Motability- £249 Advance.

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We Want Your BMW.

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Doncaster Knights Season Tickets

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Delivery Mileage/Ex-Demonstrator.

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Job Vacancies.

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Women in Automotive.

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BMW M Performance Accessories.

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The BMW 7 Series.

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0% Aftersales Finance.

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The new BMW i3.

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Current Offers.

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BMW i8 Roadster

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One Car. One Fixed Monthly Service Cost.

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BMW Winter Wheels & Tyres.

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We’ve Lowered Brake Servicing Prices.

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Impress with the new BMW Shadow Edition

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New Head of Business.

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New BMW 5 Series.

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BMW Individual Colours.

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Pride of the Isle Awards.

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Technicians Wanted.

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BMW GB Classic Car Relay.

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Leading the charge at Doncaster Dome.

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2 Series Gran Tourer Easter Winner.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Marcus Hallam

Head of Business

Marc Potter

New Car Sales Leader

Jamie Lovatt

Used Car Sales Leader

Nick Keane

Used Car Preparation Leader

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Fixed the problem

Service

As above. However, your front of shop staff were, as usual, very helpful.

Service

Poor quality of cleaning & valeting. Dirty black marks on driver’s mat - difficult to clean. No paper mat.When picked up for my lift back to Stratstone - a 10 min trip - driver had to go via Doncaster town centre at rush hour to pick up another 45m

Service

I asked if they could clean my rear window as I have difficulty cleaning it inside, as I was to get a complimentary clean and vac I asked for this when I took it for its service. It wasn't done and the clean was appalling

Service

As always a very professional service was provided by Stratstone Doncaster. Dean, the Service Advisor kept me informed of progress with the car and rang to inform me when the job was complete.The car was returned to me clean and at the agreed time.

Service

Truthfully honest and on time when the date and time is stated if required additional parts from other locations then honest answer how long this will take

Service

it was well organised staff kind and helpful

Service

My experience with BMW has been fantastic and I have so much respect for them as they treat me as though I am very important and very happy with car service thank you

Service

Winter check carried out promptly, video available to view. Made comfortable with hot drink while waiting, car returned with full report and cleaned.

Service

Very professional service

Service

Effiency .

Service

I would have liked to have been offered a courtesy car foc.

Service

Your always looked after

Service

No problems occurred apart from being a little later to collect than told at first.

Service

Very good levels of customer care. Information sharing is great. No surprises as they keep you in the know as works progress.

Service

Only because the after service valet of my car was of poor quality.

Service

Excellent service

Service

My experience at Stratstone Doncaster is always pleasurable and extremely proffesional. Special thanks to Chloe Jackson in service who always goes the extra mile to make our visit a pleasure.

Service

All work carried out to high standard and well within time quoted.

Service

As I said above,everything A1

Service

They explained everything which was going to happen. Followed through. Gave me updates when not in store. Went over and above and even delivered my car back to me Wonderful service and would recommend using them.

Service

Efficient and customer focussed

Service

great service

Service

Very nice people and efficient

Service

Can’t fault the front desk for the service I received.

Service

The sales guy that dealt with me through booking in to arranging hire car through the work I wanted doing did a great job. He listened to me and was always available when I called and was my single point of contact throughout which was good.

Service

Was well looked after, unfortunate that the car was kept overnight which was a slight inconvenience

Service

My wait appointment was for 1400 hrs. But one hour later the car was still waiting to have an MOT. I always believed that an MOT had to be carried out at the appointed time. Consequently I did not leave until 1640.

Service

Good friendly staff great customer service

Service

Service took place in sub-zero temperatures,I was told the window washers didn't work and was quoted £122 for the repair. I pointed out that it was probably due to them being frozen, they worked perfectly afterwards. I don't expect that from BMW.

Service

Show room was freezing, and lacked TLC, framed picture leading into toilets had the glass broken...

Service

Solved an ongoing electrical issue extremely effectively

Service

The problem was not resolved completely. The fault is a known issue across certain models but the case is apparently in mitigation so the sensor could not be swapped. I found the explanation rather vague and not what I would expect from BMW.

Service

See above - service staff very helpfull

Service

Everything as it should be from an appointment being made to collection of the car. Jennifer and Angela made the process very simple.

Service

As Above

Service

my car was fixed promptly and I was kept well up to date with any problems. The centre is a lovely place to visit and great showroom. The staff are very friendly and polite.

Service

I dealt with Dean at Doncaster branch very professional, nothing too much trouble.

Service

the service was completed as requested

Service

As stated above, excellent communication, service and delivery of the car vale ted and cleaned.

Service

No problems with this dealership so far, all seem friendly and helpful.

Service

Sorted my issue very quickly - no problems.

Service

good service by the service team as usual.

Service

The booking in and pick up was very smooth and well handled

Service

very easy to deal with always return calls

Sales

Not as luxury experience as other dealers who provide champagne, free charging cables etc with a purchase. Bmw was basic.

Sales

On the first day of receiving the car there was a problem ie the window windings failed understand things can go wrong I was also promised as part of my purchase I would receive a spare set of car Matt's which haven't been received iv sent emails.

Sales

Graham looked after us from start to finish, fantastic experience all round. The girls on reception are always brilliant and happy to look after us when we visit. Graham has also arranged for me to have adaptations fitted to the car after we took del

Sales

David and Elliot at Doncaster BMW are two good lads.David is very courteous and professional.Elliot is good to have banter with and makes the buying experience a pleasant one.

Sales

Always made welcome , pleasant receptionists

Sales

Always been completely happy with Stratstone, which is more than I can say for other BMW dealerships in my area

Sales

Sales team on the day were very good

Sales

Showroom coffee is top notch and the staff are friendly and helpful

Sales

excellent service

Sales

My salesman Graham was always very helpful and patient with any questions I may have, and made the process as easy and clear as possible.

Sales

We were treated extremely well by everyone at Stratmore especially by Graham, who looked after us through the paperwork after a test drive.

Sales

Change over was a most pleasant experience, salesman very efficient and made us feel welcome. A far better experience than our previous Ford Cmax.

Sales

The actual lead up to collecting the vehicle was text book the only fly in the ointment was the 3 way communication between Motability, RSA (insurance) and Stratstone in dealing with the transfer of a personalised plate.

Sales

Visit to showroom always welcoming and offered a drink on arrival

Sales

I cannot think of anything more that they could have done, thanks to Michael Hart, David Griffiths & Elliot Gale at Stratstone Doncaster

Sales

Excellent professional and knowledgeable service from Graham Vine, very flexible and a pleasure to do business with.

Sales

loved the collection of the car it was great how they covered it up

Sales

Great customer service from reception greeting to end of car delivery and follow up calls.