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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

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Meet the team

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Marc Potter

Head of Sales

Jamie Lovatt

Head of Fulfilment

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

MOT / Service carried out timely and as requested

Service

very good service

Service

Everyone was very proffessional.

Service

The service advisor Dean Mellor is always super helpful and always appears to be 100% committed to delivering 1st class customer service. He is very clear in his communication, answers questions very effectively, and appears to be very knowledgable.

Service

Completely satisfied as usual

Service

The booking was very quickly done and everything went as planned. The car was ready as agreed, plus all the staff were taking precautions against Covid.

Service

Care given before and after making me feel accommodated.

Service

Cheerful and attentive service in obviously difficult conditions.

Service

The staff were friendly and efficient And the COVID measures in place felt very safe

Service

I did not have a service, but I had a fault on the car's software/ computer. It was put on a machine and the problem, along with a few software updates, was solved. Easy to book in and not long to wait for appointment.

Service

Very good service

Service

Very satisfied

Service

Standards are consistently high here, been great at every visit and was impressed again this time as the main showroom was being renovated and the team are sill delivering a great service under tricky conditions from their temporary location.

Service

No problems encountered, kept in the loop

Service

Under the difficult circumstances, everything was handled in an efficient, professional and friendly manner

Service

Everything was quick and smooth

Sales

very warming

Sales

The dealership is obviously going through a transmission period building a new show room but the car was handed over in a professional manner and was spotless and the hand over went very smoothly

Sales

professional environment

Sales

very quick

Sales

I chose a completely new model (218l M Sport) and, due to the Covid 19 situation, there was little time for staff to familiarise themselves with the Model. However, every effort was made to put me a ease with the beautiful new vehicle