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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

Latest News & Events

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The Ultimate BMW Event is back.

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The BMW 5 Series.

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JUST RELEASED: Immediate Delivery BMW stock list.

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New Car Offers - Exclusive to Stratstone BMW.

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Motability from £99 Advance Payment.

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We Want Your BMW.

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Job Vacancies.

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BMW M850i xDrive Test Drive

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THE BMW 1 SERIES.

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Doncaster Knights Rugby Partnership.

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BMW Help: Recalls

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A Fleet of Benefits.

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BMW X2 Introductory Offer.

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Doncaster Knights Season Tickets

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Women in Automotive.

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BMW M Performance Accessories.

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The BMW 7 Series.

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0% Aftersales Finance.

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The new BMW i3.

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Current Offers.

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One Car. One Fixed Monthly Service Cost.

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BMW Winter Wheels & Tyres.

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We’ve Lowered Brake Servicing Prices.

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Impress with the new BMW Shadow Edition

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New Head of Business.

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New BMW 5 Series.

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BMW Individual Colours.

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Pride of the Isle Awards.

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Technicians Wanted.

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BMW GB Classic Car Relay.

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Leading the charge at Doncaster Dome.

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2 Series Gran Tourer Easter Winner.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your perfect BMW couldn't be closer

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Explore the dealership

Meet the team

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Marcus Hallam

Head of Business

Marc Potter

Head of Sales

Jamie Lovatt

Head of Fulfilment

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I have emailed the dealership with my experience, still not happy with my reply to be honest!

Service

The service manager was informative & got the car serviced in a timely manner , other staff in the centre were friendly & all in all it was a pleasant experience.

Service

Everything was just so smooth.

Service

Always choose Srtatstone Docacter. Very professional etc but on this occassion someone failed to complete the service reset. Hence,, the computer tells me that i need a service that i have just received. Poor show.

Service

Didn't feel worried about anything

Service

Time for the work completion was agreed and in fact the car was ready earlier than requested.

Service

Aftrrsales team have dealt with vehicle issues in very professional manner and hire car for me was a life saver. Big thank you to Isaac

Service

Always a brilliant service ! Thank you team !

Service

Customer service and after sales service is fantastic. Always go over and above to help you out.

Service

Works carried out quickly and a full 3 hrs before I was due to pick it up. It turned out the indicator was simply for rear brakes, and not a full service as it first indicated. Instead of servicing anyway I was informed and the brakes changed.

Service

Great service.

Service

They were helpful and able to solve any issues

Service

Stratstone have been a nightmare since the moment i had the misfortune to take my car for an accident repair 12 months ago. Terrible service, terrible workmanship, terrible (if any) communication. Appalled from start to finish.

Service

I had to phone 2 times to get a reply ev3n though it was not. What I was after the fact that no one had the curtesy to tell me that. When I change my car this will help decide.

Service

The service was completed on time and I was given a courtesy car.

Service

Everything was spot on

Service

The team at Doncaster are friendly and knowledgeable, and always go out of their way to provide the best service.

Service

Stratstone, Doncaster always offer a.warm welcome and advice on individual needs.

Service

Efficient, helpful and courteous. It would have been good to have been offered a courtesy car at the time of booking.

Service

overall very good

Service

A vehicle check was done and report said brake fluid red & required checking. The car computer says amber needs check in August. I'm on a service plan so why was it not checked if they completed a vehicle check? I now need to arrange another visit

Service

The customer is given a very welcoming experience.

Service

The dealership did everything professionally, all work carried out was explained to me in detail and I was kept fully informed throughout the day of timings etc.

Service

Always professional in all aspects.

Service

Always find there is a lack of product knowledge on the part of the staff. This applies in particular to the sophisticated technology on your cars. I generally find I have to enquire on the internet if I have a problem or complicated enquiry.

Service

Treated like family

Service

Friendly staff and attention when needed

Service

Three visits required to correct the software problem.

Service

I was extremely satisfied because I had a leak in my EGR pump which had flooded my engine, the way that Sarah and the rest of team handled the situation was fantastic.

Service

It took longer than anticipated

Service

Marks not removed from runner board and some splash stain left on the good runner board ,I presume from fixing the marks on the seat. Good work on fixing the seat and touch up of some stone chips which I appreciated.

Service

Stratstones are fantastic since using them and have been nothing short of excellence in their approach to their customers and especially me!! They handled the recall the best they could despite it want their fault..

Service

Same as above.

Service

I phoned up as I thought indicator needed a bulb, to be told it wasn't urgent and could be booked in 6 days later!. I then went straight there to be ignored by reception staff who were buttering scones. Waited over 2 hours to be told it needed new

Service

Figures not quite right for me to change to a new car

Service

Great team that work there

Service

Everythinh I have asked for completed without any issues

Service

Problem was solved

Service

On a recent visit after an ongoing issue with my drivers seat stratstone offered to contribute 25% of labour costs after Bmw agreed that due to a manufacturing fault they would contribute 100% of the parts.My car is only 5 years old with 40,000 miles

Service

Specifically asked for the car not to be washed. Yet when I went to pick it up one side of the vehicle had been splashed leaving water marks all down one side. The staff did offer to have it washed to remove them which I declined.

Service

Lovely man who spoke to me over the phone, rang me and kept me well informed.

Service

Helpful staff

Service

Members of staff welcoming and knowledgeable

Service

Excellent service

Service

From the staff to the way I was looked after despite not being local was great

Service

The warranty claim was handled perfectly

Service

Nothing ever seems too much trouble, always made welcome and really friendly and informative.

Service

everything they said they they would they did

Service

Called in for an MOT, the service was very good although, I think two hours for an MOT is over the top when Qwickfit can complete it in 30 minutes. I was however appreciative of the car wash facility which did take up some of the time.

Service

Again always brilliant service

Service

Fast, efficient

Service

Car running better. Staff very pleasant.

Service

We have come back to you several times, so that must speak for itself!

Sales

The team were highly professional well practiced in the handover idea and very easy to talk to I never felt as if I was being talked down to

Sales

Ian Stacey was fantastc he was very responsive and helped its second time i have purchased a car from him and BMW..

Sales

From the opening of the first brochure to picking up the car a few months later was a very smooth process

Sales

Super smooth experience, no pushy sales techniques, overall great experience and customer service, from the sales guys, reception staff and handover team. Plus I was kept informed of everything each step of the way, from a part exchange, to finance e

Sales

As a Motability customer I am always concerned about the adaptations been put on the car, I needn't have worried, I was kept up to date all the time and they were fitted on time for my pick up date.

Sales

Excellent service, absolutely over the moon with my new car, all staff members i dealt with were very professional and friendly. The handover experience was exceptional, i would 100% recommend Stratstone BMW Doncaster to a friend/family member.

Sales

Superb

Sales

first class services for the sales team , and endeavoured to make my experience just that , *****first class.*****!

Sales

I am very satisfied with my experience at the BMW centre. I had a good experience.

Sales

I was very satisfied with the services of both the sales team a handover team

Sales

An excellent vehicle for my needs

Sales

Very satisfied in every aspect.

Sales

My rep was understanding and made sure my concerns didnt go unanswered as it was my first new car

Sales

Overall satisfied. As previously stated I wouldn't ideally liked the car sooner however this was beyond Stratstone's control.

Sales

Chris was fantastic from start to finish especially when dealing with difficult people at bmw finance

Sales

The car is great, no doubt about it. The service by BMW and Stratstone however has been hideous. I received a written offer which I accepted and paid for only to be told after paying that the deal would not be honoured.

Sales

All staff were professional, courteous and not pushy in all stages of the process

Sales

I was provided with a courtesy car and mine was then delivered a couple of days later, no hassles

Sales

Very professional and courteous throughout the buying process. On handover of the vehicle everything was explained to me to make the use of all the on-board technology much easier

Sales

As stated above the 2 gentleman really sold the car to us without being pushy,they had very good knowledge about the car.

Sales

Easy to do business with. Great customer support from Graig Camble, Elliot and Mark

Sales

I would especially like to thank the delivery staff at Stratstone Doncaster for organising the surprise pick up of my vehicle to coincide with my father picking his up. It was a once in a lifetime surprise and well done for keeping it a secret!