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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

Latest News & Events

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EXTENDED: THE MULTIPLIER EVENT.

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Exclusive New Car Offers.

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Delivery Mileage/Ex-Demonstrator.

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Motability from £99 Advance Payment.

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Job Vacancies.

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BMW M850i xDrive Test Drive

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Is your BMW Winter Ready?

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THE NEW BMW X5

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INTRODUCING… THE 8

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Doncaster Knights Rugby Partnership.

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We Want Your BMW.

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BMW Five Star Club - For BMWs over 3yrs old.

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BMW Help: Recalls

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A Fleet of Benefits.

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BMW X2 Introductory Offer.

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Doncaster Knights Season Tickets

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Women in Automotive.

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BMW M Performance Accessories.

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The BMW 7 Series.

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0% Aftersales Finance.

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The new BMW i3.

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Current Offers.

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BMW i8 Roadster

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One Car. One Fixed Monthly Service Cost.

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BMW Winter Wheels & Tyres.

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We’ve Lowered Brake Servicing Prices.

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Impress with the new BMW Shadow Edition

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New Head of Business.

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New BMW 5 Series.

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BMW Individual Colours.

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Pride of the Isle Awards.

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Technicians Wanted.

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BMW GB Classic Car Relay.

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Leading the charge at Doncaster Dome.

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2 Series Gran Tourer Easter Winner.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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BMW Summer Event

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Explore the dealership

Meet the team

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Marcus Hallam

Head of Business

Marc Potter

Head of Sales

Jamie Lovatt

Head of Fulfilment

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

From the staff to the way I was looked after despite not being local was great

Service

The warranty claim was handled perfectly

Service

Nothing ever seems too much trouble, always made welcome and really friendly and informative.

Service

Again always brilliant service

Service

Fast, efficient

Service

Car running better. Staff very pleasant.

Service

Very happy with the service

Service

All went well. The operative we dealt with was professional and knowledgable. Unlike the only other BMW dealership I have used

Service

Quality BMW quality.

Service

When the service is completed, the car is always clean and tidy.

Service

As per last comments

Service

Staff are great and very helpful - however the showroom is starting to feel very dated now and could do with a re-fit. I shall be arranging my waiting appointment with Sandall Wakefield in future as their waiting area and facilities are much nicer.

Service
Thank you for your feedback we really appreciate customers taking time out to let the team know how we are doing. I've some great news for you in regards to our showroom which hopefully will keep you with us for future visits. I agree that the building and facilities may seem a dated that will change shortly after our huge refurbishment in Autumn. Start of 2020 we will have the new sate of the art business the customers of the Doncaster area deserve. Regards Marcus Hallam Head of Business

As above

Service

Notified S.stone Don. about an oil leak on the gearbox when I dropped it off for its end of warranty check- All they did was wash off the oil and deem the leak 'not serious enough' to repair. On a sealed for life 8 sp.ZF box, with 14k on the clock ?

Service

Bearing in mind the tyre was fitted at a BMW Garage/ Service Dept I would have expected them to carry out a Pressure Reset

Service

Just to be clear that the work was undertaken at the Mini dealership as opposed to BMW

Service

No hassle,nice staff

Service

.

Service

Very satisfied helpful easy to deal with, it made life easy giving me a lift to work after dropping the car with them also when the car was ready they came to pick me up to collect my car.

Service

Incompetence for not giving me any indication for asking me if I wanted it topping up

Service

Staff were excellent, service, courteous, helpful and efficient

Service

Dealt with professionally and politely

Service

This dealership is very new to me. Up to now I've had too service

Service

All ways helping in advance.

Service

Atrocious, Over priced £600 for 1 & half hours work , car returned without a wash and valet. Screen was replaced with water not correct screen wash. Taken to a different garage to be told my car had faults on the ECU which had not been checked

Service

Everything was carried out with efficiency

Service

Due to not knowing what was happening with the car, and a complete lack of communication. Thankfully I am not used to this sort of service, at Cooper Malton which is my nearest local dealer the service is 5*.

Service

as above

Service

Repair completed and whilst I waited I was provided with office space and coffee :-)

Service

Car was in for end of warranty inspection which I thought was very good and brake fluid was also changed which saved another visit (I have a service pack withe the car).

Service

Nothing was to much trouble

Service

Yes very good

Service

As stated above the 2 gentleman really sold the car to us without being pushy,they had very good knowledge about the car.

Sales

Easy to do business with. Great customer support from Graig Camble, Elliot and Mark

Sales

I would especially like to thank the delivery staff at Stratstone Doncaster for organising the surprise pick up of my vehicle to coincide with my father picking his up. It was a once in a lifetime surprise and well done for keeping it a secret!

Sales

Very helpful and kept us informed along the process

Sales

Pleasant staff and warmly welcomed

Sales

Wonderful helpful staff

Sales

All staff were very friendly. Jemma the hand over lady, Elliot the finance person and Marc the Sales Manager. Car had some damage to the colouring of the rear number plate. New one sent the next day.

Sales

The staff were all helpful and not at all pushy

Sales

Friendly and helpful.... if I do have have one criticism and this is being really picky ... I have previously bought 2 cars brand new and were given flowers and wine in the boot which I think is a really lovely gesture!

Sales

Everything was easy and efficient

Sales

Great customer service, friendly helpful, great advice

Sales

Wrong car ordered, which caused delay in delivery, and hand over being at END of the month. Plus colour of wing mirrors not as advised - still waiting for replacement! Also not happy with system of handing over to someone else for car hand over !

Sales

The initial delivery date was changed three times and when the car was finally delivered it was not to the agreed specification

Sales

Constant care and attention to us while we waited and also arranged transport from the station etc.

Sales

No respect to the client

Sales

All aspects dealt with promptly and professionally but in a friendly way. Loved the handover in the showroom. The 2 people we dealt with - brilliant.

Sales

really helpful service. got the model that was right for me and my needs.

Sales

Everything that i made aware i wanted doing/not doing to the car upon arrival was adhered to and the staff kept me well informed through the process. The whole process was a walk int he park!

Sales

Again smooth handover with Gemma brilliant service .