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ABOUT STRATSTONE DONCASTER.

Find out more about what we do and our team.

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Meet the team

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Marc Potter

Head of Sales

Jamie Lovatt

Head of Fulfilment

Jamie Charlton

Service Leader

Justin Preece

Parts Leader

Mike Dawkins

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very welcoming and professional

Service

Quick efficient service

Service

The staff were easy to talk too and the visit was very good in these testing times.

Service

Went out of the way to help me even in a national lockdown

Service

Staff always welcoming and really efficient

Service

Great service as always

Service

They gave me the best service they could considering COVID-19

Service

Good customer service by the receptionist on arrival, even better by the gentleman who served me on collection of my car.

Service

Happy with everything and video of car is a bonus

Service

Fault diagnosed quickly and repaired on the same day

Service

Exactly the timeline I requested

Service

Items completed on my vehicle as pre booking; MOT and replacement of brake fluid.

Service

Good experience and knowledge

Service

Work carried out in a timely manner

Service

All good

Service

Same as above damaged wheels I didn't expect this from Bmw main dealer. Accidents happen but they fitted 2 tyres and damaged both wheels.

Service

Easy to book, good communication. They completed the job when they said they would.

Service

The staff at Doncaster were very professional and courteous throughout.

Service

THE STAFF WERE VERY HELPFUL AND CONSIDERATE REGARDING MY DISABILITIES AND MY CAR WAS WELL LOOKED AFTER AND CLEAN WHEN I PICKED IT UP.

Service

Very helpful and courteous from my initial purchase of the car to recently having it MOT'd there. Collected/returned it even gave it a bit of a wash down.

Service

All good

Service

Always the samequality

Service

Everything went according to plan from bringing the car in to collecting it.

Service

Done within a day and car returned to me. Car washed etc.

Service

The service from dean and the team always to a high standard

Service

Looked after me and good service

Service

GREAT CUSTOMER SERVICE

Service

Very friendly staff and a great welcoming atmosphere.

Service

There were no issues and the work was completed to my satisfaction

Service

No issues

Service

They listened to my needs and executed it effortlessly

Service

I am more than satified

Sales

Given current Covid situation, they did a great job

Sales

Jamie was quick to respond and did everything I asked

Sales

Again, very friendly and helpful. Amazing safety measures in place too.

Sales

Roxanne is a credit to the company, offered a first class service.

Sales

Very fast service and great staff

Sales

Very straightforward remote/internet sale based on a very competitive deal. Quick, simple, painless and no nonsense. Simple, straight forward and professional. They had a genuine love of the product and it showed in the way they did business.

Sales

Roxanne And the other staff who served me were all brilliant, all the way through my purchase.

Sales

Excellent service from Jamie Brassett who sold me the car

Sales

We have had all of our questions answered, the service has been great and we love our new car!

Sales

I was given a date which suited me to pick up and there were good covid practices

Sales

Ryan ( salesman) wasn't pushy at , just nice and helpful

Sales

Everything went really well.

Sales

Our experience has been handled very well with full cooperation, even with the covid circumstances.